Privacy Policy

1. Introduction

Welcome to Physiora. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our physiotherapy services in Bahria Town, Islamabad.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, phone number, email address)
• Medical history and health information relevant to your physiotherapy treatment
• Appointment preferences and scheduling information
• Payment information for billing purposes
• Information you provide when contacting us through our website or WhatsApp

3. How We Use Your Information

We use the collected information for the following purposes:

• Scheduling and managing your physiotherapy appointments
• Providing personalized physiotherapy treatment and care
• Communicating with you about appointments, treatments, and follow-ups
• Responding to your inquiries and providing customer support
• Improving our services and patient experience
• Complying with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website and providing physiotherapy services
• When required by law or in response to valid legal requests
• To protect our rights, property, or safety, and that of our patients or others

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessible to authorized personnel involved in your care.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party sites. We have no control over the content or practices of these sites and are not responsible for their privacy policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate data
• Request deletion of your personal information
• Opt-out of certain data collection or use

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.